Skip to main content

Who cares about new leads? Certainly not Emtel!

Choose very carefully.


I had previously written about Emtel's Airbox package and how they were now able to compete with Orange as a fibre optics provider in Mauritius. I signed up for the service on June 19 and was told multiple times that the installation would be done within 5 days as long as I was eligible for the service.

Emtel should seriously rethink their communication strategy as they have so far not even contacted me to inform me that the situation had changed. It turns out that tons of people are interested in the service and that they can no longer commit to the 5-day deadline due to the number of users signing up for the Airbox. They are now taking up to 30 days for the installation according to an article I found in a newspaper.

I would not have minded if Emtel had at least taken the trouble to inform me of this, but apparently this would take too much time to do. Considering I provided them with both my email and mobile number, it is amazing that they could not:

  1. send an email/newsletter to let people know they cannot hold their promise of installing Airbox within 5 days. This would normally be considered spam as I did not sign up for their newsletter, but I think such a situation can be an exception.
  2. or send an SMS. This is even more surprising since they do offer push notification packages as another service, yet cannot do so when engaging with their own customers.
Apparently, in 2015, a post on Facebook is more than enough for these kinds of messages. Why, Emtel, WHY???

Popular posts from this blog

Engen Extravaganza results - 2017

I know a lot of people are still looking for the Engen Extravaganza results 2017, so I did some sleuthing.

Behold (click on the image for a larger version):

A few notes:
Yes, the ticket numbers are really small on the artwork. I can't do anything about that.Engen seem to be experts at doing a huge marketing campaign around their extravaganza and being quiet about the lucky draws.The guys at Engen Bagatelle have nothing to do with the marketing and the lucky draw, so don't be dicks. If you have something to complain about, direct your comments to the Engen head office.

Mauritius newspapers online

This is a list of the main newspapers in Mauritius as well as their websites. I suspect that this will mainly be of use to Mauritian expatriates since it is more customary for people in Mauritius to actually buy their newspapers (turns out the feel of paper in their hands is that important). This Mauritian newspaper list will also be helpful for those who wish to tour all the newspapers on any given day.
Le Défi Le Défi is the most popular newspaper in Mauritius. While it was originally only published on Saturdays, its rapid popularity has seen the group expand into several publications.


These different newspapers include:
Le Défi Quotidien - which, as its name implies, comes out every day (except weekends)
Le Défi Plus - is published on Saturdays only
Défi Sexo - a newspapers that deals with sexuality and is a half-assed attempt to get easy sales by exploiting the sexual frustrations present in a big portion of the Mauritian population (which, you know, eventually leads to sexual assaul…

Where to buy a PlayStation 4 in Mauritius

I recently got a PlayStation 4 because my PlayStation 3 died out on me. There are not many games I'm looking to play but I figured it would be easier to just go for the PS4 since I watched my blurays (including 3D) on my PS3. I figured I would buy a PS4 instead of a normal bluray player as the PS4 has tons of nice features including Netflix which is now available in Mauritius.



I checked through most stores around Mauritius before I finally got a PlayStation 4 and these are my conclusions:

Don't buy your new console in major outlets such as Galaxy. The consoles are very expensive there. Sure, you get a game or two in the bundle, but it is almost always cheaper to get the console and the game separately. In many cases, you get crap games anyway. Considering how expensive the games can be, you don't want to end up with crap ones.Cellbest and One O One have the best prices. Depending on your haggling skills, you can even knock the One O One price a bit.I hear MicroMania is grea…